UNMASKING MINDS ADHD CLINIC

Equality, Diversity and Human Rights Policy

1. Purpose

The purpose of this policy is to ensure that Unmasking Minds ADHD Clinic promotes equality, values diversity, and upholds the human rights of all service users, staff, contractors, and stakeholders.

We are committed to providing services that are inclusive, fair, respectful, and free from discrimination.

This policy applies to all individuals working for or on behalf of the clinic, including:

Self-employed clinicians

Prescribers

ADHD coaches

Directors

Administrative support

Contractors and associates

2. Legal Framework

This policy is informed by and aligned with the following legislation:

Equality Act 2010

Human Rights Act 1998

UK General Data Protection Regulation (UK GDPR)

Data Protection Act 2018

These frameworks guide our approach to non-discrimination, dignity, privacy, and lawful processing of personal data.

Legislation reference links:

Equality Act 2010
https://www.legislation.gov.uk/ukpga/2010/15/contents

Human Rights Act 1998
https://www.legislation.gov.uk/ukpga/1998/42/contents

UK GDPR
https://www.legislation.gov.uk/eur/2016/679/contents

Data Protection Act 2018
https://www.legislation.gov.uk/ukpga/2018/12/contents

This information is also displayed on our website:
https://information.unmaskingmindsadhdclinic.com/umaskedadhdclinic

3. Our Commitment

Unmasking Minds ADHD Clinic is committed to:

Treating all individuals with dignity, respect, and fairness

Providing equitable access to services regardless of protected characteristics

Creating a safe and inclusive environment for service users and staff

Challenging discrimination, harassment, and unfair treatment

Considering and implementing reasonable adjustments where required

Equality is embedded within our governance, recruitment, assessment, and clinical delivery processes.

4. Protected Characteristics

Under the Equality Act 2010, we recognise and protect individuals from discrimination based on the following characteristics:

Age

Disability

Gender reassignment

Marriage and civil partnership

Pregnancy and maternity

Race, including ethnicity and nationality

Religion or belief

Sex

Sexual orientation

Discrimination, harassment, or victimisation related to any protected characteristic will not be tolerated.

5. Service Users

We are committed to delivering person-centred ADHD services that recognise individual needs, differences, and lived experiences.

We will:

Ensure assessments and support are accessible and respectful

Consider reasonable adjustments where needed

Communicate clearly, inclusively, and compassionately

Respect privacy, confidentiality, and autonomy

Avoid assumptions based on diagnosis, identity, or background

No service user will be disadvantaged or excluded from care due to a protected characteristic.

6. Staff and Contractors

All staff and self-employed professionals working with the clinic are expected to uphold this policy.

We will:

Ensure fair and transparent recruitment and onboarding processes

Provide equal access to opportunities and support

Promote respectful working relationships

Address concerns or complaints promptly and appropriately

Monitor professional conduct through supervision and governance processes

Discriminatory behaviour by staff or contractors may result in review, suspension, or termination of engagement.

7. Human Rights

We are committed to upholding the human rights of all individuals using or working within our service, including the right to:

Be treated with dignity and respect

Privacy and confidentiality

Freedom from abuse, discrimination, or degrading treatment

Participation in decisions affecting their care

Access to safe and ethical healthcare

All clinical and operational decisions must reflect these principles.

8. Data Protection and GDPR

All personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.

We ensure that:

Personal data is processed lawfully, fairly, and transparently

Information is accessed only by authorised individuals

Role-based access controls are in place within digital systems

Data is stored securely and retained only as long as necessary

Equality-related information is treated as sensitive data and handled with additional care

Confidentiality is fundamental to protecting dignity and human rights.

9. Governance, Monitoring and Complaints

This policy is reviewed regularly to ensure compliance with legislation and best practice.

Any incidents, concerns, or complaints relating to equality, discrimination, or human rights are:

Recorded appropriately

Reviewed through governance processes

Investigated proportionately

Used to inform learning and service improvement

Policy Information

Policy Created: 17/02/2026
Review Date: 17/02/2027
Approved By: Kathryn Wheatman, Director
Organisation: Unmasking Minds ADHD Clinic